Order Management

The order fulfillment process refers to the steps involved in receiving, processing, and delivering customer orders. Here’s a general overview of the typical order fulfillment process:

1. Order Placement

Customers place orders through various channels such as online stores, phone calls, or in-person purchases.

Customized Reporting
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2. Order Processing

Once an order is received, it needs to be processed. This involves verifying the order details, checking inventory availability, and preparing the order for shipment.

3. Inventory Management

Inventory management is crucial to ensure that the products ordered are available in stock. If products are out of stock, appropriate measures need to be taken, such as backordering or informing customers of the delay.

2Ship’s policy enforcement dashboard showing user-based shipping restrictions and rate controls.
Streamline your pick and pack process with 2Ship’s mobile app. Increase accuracy, efficiency, and real-time order visibility.

4. Picking

After processing, items need to be picked from the warehouse shelves. This involves locating the products listed on the order and gathering them for packaging.

5. Packing

Once items are picked, they are packed securely for shipment. Packaging may vary depending on the type of product and shipping method chosen.

Scan2Pack

Filtering Orders

Filtering orders by various criteria is a common practice in order management systems. Here are some examples of how orders can be filtered:

Save Money

Manage service selection and cost decisions with expertise, using real-time rate shopping to ensure you never overpay for shipping.

Save Time

Reduce shipping labor by up to 95% with automation that handles everything from service selection to label generation with just a scan.

Grow Your Business

Maximize efficiency so you can focus on growing your business without worrying about handling more orders. With 2Ship, you get a single, scalable solution that consolidates all your logistics activity, helping you manage and grow your shipping volume effortlessly.

Scalable and Web-Based

Because 2Ship is web-based, it’s scalable across all your fulfillment locations. Simply log in from any device to access your complete shipping data, track every shipment, run reports across all locations and carriers, and manage your entire shipping operation from a real-time dashboard.

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Carriers, Services and great Rates…

You’re going to need a bunch of service options to get your orders to customers near and far.

With 2Ship, you get to bring your own courier and carrier accounts (if you already have some)

OR

Choose to use 2Ship carriers and services with 2Ship preferred rates (if you don’t have any accounts already)

OR

Use a mix of your own carriers AND add others from 2Ship…

That takes care of all the shipping options you need to get all orders to your customers…

The Consolidation Process at 2Ship
  1. Order Collection: Orders are gathered from multiple sources, whether from an e-commerce platform, warehouse, or physical locations.
  2. Individual Packaging: Each order is individually packed and labeled with customer details and relevant tracking information.
  3. Grouping into a Master Shipment: Orders bound for similar destinations are grouped together into a larger “master” shipment, reducing the number of parcels sent separately.
  4. Documentation & Customs Preparation: Proper customs documentation (e.g., commercial invoices, customs declarations) is prepared for the entire master shipment, simplifying the clearance process.
  5. Shipping to Destination: The consolidated master shipment is sent via a chosen freight service, benefiting from bulk shipping rates.

Final Distribution: Once the master shipment reaches its destination, orders are separated and dispatched to individual customers or distribution centers.