General Electric

Project Detail

Before switching to 2Ship, GE’s shipping process was siloed and inefficient. They were using FedEx Ship Manager with limited integration capabilities. When advised to try ShipStation, they found the platform unable to support their advanced needs—including multi-currency invoicing for international shipments, customization, and visibility.

About this project

GE sought a modern, scalable solution that would:

  • Integrate seamlessly with SAP

  • Streamline both office and warehouse shipping

  • Support global documentation and compliance

  • Centralize policy enforcement across locations

2Ship met every requirement and more. With 2Ship in place, GE users enjoyed a more intuitive interface, automated workflows, and seamless collaboration between corporate teams and fulfillment centers. Real-time insights and centralized control helped GE align their logistics strategies worldwide.

Strategies Employed

  • Workflow Automation: Ship Request enabled internal users to initiate shipping requests while fulfillment teams handled the execution—reducing errors and delays.

  • ERP Integration: SAP connectivity allowed orders to sync directly with 2Ship, removing manual entry and ensuring data accuracy.

  • Global Compliance: Electronic customs clearance and multi-currency invoice support streamlined international operations.

  • Policy Enforcement: 2Ship’s dashboard gave GE the tools to control shipping permissions, carrier selection, and cost thresholds globally.

  • Scalability: The solution was flexible enough to support both head office mailrooms and high-volume distribution centers.

Outcome

GE began with a 4-site rollout. After seeing rapid operational improvements, they committed to expanding 2Ship to 10 more global locations.

Results delivered:

  • A single, global platform for office and warehouse shipping

  • Faster processing and fewer errors via automation and barcode scanning

  • Seamless Oracle integration saving hours of manual work

  • Improved international capabilities with full customs and currency support

  • Company-wide visibility and control over all shipping activity

2Ship continues to grow with GE’s logistics operations—offering the visibility, consistency, and agility needed for global success.

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Carriers, Services and great Rates…

You’re going to need a bunch of service options to get your orders to customers near and far.

With 2Ship, you get to bring your own courier and carrier accounts (if you already have some)

OR

Choose to use 2Ship carriers and services with 2Ship preferred rates (if you don’t have any accounts already)

OR

Use a mix of your own carriers AND add others from 2Ship…

That takes care of all the shipping options you need to get all orders to your customers…

The Consolidation Process at 2Ship
  1. Order Collection: Orders are gathered from multiple sources, whether from an e-commerce platform, warehouse, or physical locations.
  2. Individual Packaging: Each order is individually packed and labeled with customer details and relevant tracking information.
  3. Grouping into a Master Shipment: Orders bound for similar destinations are grouped together into a larger “master” shipment, reducing the number of parcels sent separately.
  4. Documentation & Customs Preparation: Proper customs documentation (e.g., commercial invoices, customs declarations) is prepared for the entire master shipment, simplifying the clearance process.
  5. Shipping to Destination: The consolidated master shipment is sent via a chosen freight service, benefiting from bulk shipping rates.

Final Distribution: Once the master shipment reaches its destination, orders are separated and dispatched to individual customers or distribution centers.