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Personal Data Request

At 2Ship, we take your privacy seriously. We are committed to handling your personal information responsibly, securely, and in full compliance with South Africa’s Protection of Personal Information Act (POPIA). Below, we explain how we collect, use, and protect your personal data.

How We Collect Personal Information

To provide you with seamless service, we collect personal information such as your name, contact details, shipping address, payment information, and other necessary data. This helps us process your orders, support your requests, and improve your overall experience with 2Ship.

Why We Use Your Information

We use your personal information only for the reasons you provided it—like order processing, customer support, improving our services, and staying compliant with legal obligations. We will always ask for your consent before using your data for any other purpose.

Keeping Your Data Safe

We use robust security measures to protect your data from unauthorized access, loss, or misuse. Our team receives regular data protection training, and we continuously update our protocols to meet industry standards.

When We Share Your Information

We don’t sell or rent your personal data. However, we may share it with logistics partners or other service providers—only when necessary to complete your transaction. Even then, we ensure they follow strict data protection practices.

Know Your Rights Under POPIA

You have full control over your data. You can access, update, correct, or request the deletion of your personal information. If you wish to object to its processing or withdraw your consent, simply contact us at [insert contact email].

How Long We Keep Your Information

We keep your data only as long as necessary to fulfill the purposes it was collected for or as required by law. After that, we securely delete or anonymize it.

Our Use of Cookies

To enhance your browsing experience, our website uses cookies and tracking technologies. By continuing to use our site, you agree to this as outlined in our Cookie Policy.

Contact Us Anytime

Have questions about your data or our POPIA compliance? Please contact us at [insert contact email]. We’re here to help and committed to keeping your information safe.

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Carriers, Services and great Rates…

You’re going to need a bunch of service options to get your orders to customers near and far.

With 2Ship, you get to bring your own courier and carrier accounts (if you already have some)

OR

Choose to use 2Ship carriers and services with 2Ship preferred rates (if you don’t have any accounts already)

OR

Use a mix of your own carriers AND add others from 2Ship…

That takes care of all the shipping options you need to get all orders to your customers…

View All Cariers
The Consolidation Process at 2Ship
  1. Order Collection: Orders are gathered from multiple sources, whether from an e-commerce platform, warehouse, or physical locations.
  2. Individual Packaging: Each order is individually packed and labeled with customer details and relevant tracking information.
  3. Grouping into a Master Shipment: Orders bound for similar destinations are grouped together into a larger “master” shipment, reducing the number of parcels sent separately.
  4. Documentation & Customs Preparation: Proper customs documentation (e.g., commercial invoices, customs declarations) is prepared for the entire master shipment, simplifying the clearance process.
  5. Shipping to Destination: The consolidated master shipment is sent via a chosen freight service, benefiting from bulk shipping rates.

Final Distribution: Once the master shipment reaches its destination, orders are separated and dispatched to individual customers or distribution centers.

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