Support


    At 2Ship.com we understand that our products and services are only as great as the support available to them. Our friendly support staff is available around the clock to help you with all your needs. Their experience, professionalism and product expertise are maintained at the highest level to offer reliable and timely support for all your requests.

     2Ship support tools range from a toll free support hotline to onsite customization and trainings. Clients have access to a full array of tools and documentation as well as our support staff and online remote assistance. A number of Support and maintenance plans are available to meet all company requirements for support. Our support services include:

  • Online support Documentation
  • Software Updates
  • Telephone Support
  • Online Support Chat
  • Escalation Management
  • Online Training Sessions
  • Remote Utility Setup
  • Online support Documentation
  • Software Updates
  • Telephone Support
  • Online Support Chat
  • Escalation Management
  • Online Training Sessions
  • Remote Utility Setup


     All our clients enjoy their own online Client Account Control Panel. Through a secure online login, clients have access to all public files and folders, online chat sessions, issue reporting and tracking, client bulletin boards, upload functionality, private files and folders, payment options, contact forms and much more.

Complete an online Contact Form, email support@2Ship.com or see our General Contact Info page for further contact options

We are here to help, just tell us how!